Legal

Terms & Conditions

Last updated: May 2025

1. Agreement to Terms

By accessing or using the Agenoria website and services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services

Agenoria provides digital marketing, brand identity, media production, web development, performance intelligence, content systems, digital visibility, and event management services. The scope, timeline, and deliverables of any engagement are defined in a separate service agreement or statement of work signed by both parties.

3. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Agenoria or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

Upon full payment of agreed fees, clients receive ownership of the final creative deliverables produced specifically for their project. Agenoria retains the right to display the work in its portfolio.

4. User Conduct

When using our website or services, you agree not to:

  • Use our services for any unlawful purpose or in violation of any applicable laws.
  • Transmit any harmful, offensive, or disruptive content.
  • Attempt to gain unauthorised access to any portion of our systems.
  • Reproduce or resell any part of our services without authorisation.

5. Payment & Cancellation

Payment terms are defined in individual service agreements. Unless otherwise stated, invoices are due within 14 days of issuance. Agenoria reserves the right to pause or terminate services on accounts with overdue balances. Cancellation policies vary by service type and are detailed in the relevant contract.

6. Limitation of Liability

To the fullest extent permitted by law, Agenoria shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, even if we have been advised of the possibility of such damages.

7. Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Third-Party Links

Our website may contain links to third-party websites. These are provided for convenience only. Agenoria has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We use cookies and analytics tools subject to your consent as described at the time of your visit.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after any changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Agenoria — Innovation & AI FZCO
Platinum Tower 1510 JLT, Cluster I, Dubai, UAE
dubai@agenoria.com
+971 4 575 8231